Last updated: November 6, 2026
1. Introduction
Sense + Machine (“we”, “us”, “our”) operates senseandmachine.com (the “Site”). This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. By using the Site, you agree to this policy. If you do not agree, please do not use the Site.
Information you send us. The Site does not use forms to collect commission requests or inquiries. Buttons such as “Start a Commission” open an email addressed to hello@senseandmachine.com. We receive whatever you choose to include in that email, such as your name, email address, project details, and any reference images or files you attach.
Invoice and payment records. We do not take payments on the Site. After a commission is agreed, we send you an invoice by email, and you pay through the payment service you choose. We keep records of invoices and payments, such as your name, email address, the amount, and the date.
Analytics data. We use Google Analytics to understand how visitors use the Site. Google Analytics uses cookies and similar technologies to collect information such as the pages you view, how long you stay, your approximate location, your device type, browser, and operating system, and the website that referred you.
Technical data. Our hosting provider and the Site’s security tools may automatically log technical information such as your IP address, browser type, and the date and time of your visit. We use this information so that the Site stays secure and works properly.
Also, please do not send us sensitive personal information, such as government ID numbers or financial account numbers, by email or any other means.
We use the information we collect to:
We do not sell your personal information, and we also do not use it for automated decision-making.
What cookies are. Cookies are small files that sit on your device and help a site work and remember your choices. We use them for the purposes below.
Cookies we use. The Site uses cookies that are necessary for it to function, and analytics cookies from Google Analytics that help us understand how visitors use the Site.
Your consent. Where required by law, we place analytics cookies only after you agree through the cookie banner shown on the Site. You can change or withdraw your choice at any time through the cookie banner settings.
Other ways to control cookies. You can block or delete cookies in your browser settings, though parts of the Site may not work as expected. You can also opt out of Google Analytics across all sites by installing the Google Analytics Opt-out Browser Add-on. To learn how Google uses data from sites that use its services, see How Google uses information from sites or apps that use our services.
We do not sell your personal information. Instead, we share it only with service providers that help us run the Site and our business, such as our website hosting provider, our email provider, Google (for analytics), and the invoicing and payment services used to bill you. These providers may process your information only as needed to provide their services to us and under their own privacy policies.
We may also disclose information if required by law, to respond to legal requests, to enforce our agreements, or to protect the rights, property, or safety of others. If we sell or reorganize our business, we may transfer your information as part of that transaction.
You pay outside the Site, through the payment service you choose after you receive an invoice. We do not collect or store your card or bank account details. That service handles your payment details under its own privacy policy. We receive only the information needed to confirm and record your payment, such as your name, the amount, and the date.
Images and files you send us are used only for your commission. In addition, we will not publish your reference images or the finished work without your permission.
We keep emails and commission details for as long as needed to complete your project and respond to follow-up questions, and then delete them. However, invoice and payment records stay on file for as long as accounting, tax, and legal rules require. Google Analytics keeps analytics data according to the retention settings we choose.
We take reasonable steps to protect your information, including using a secure (HTTPS) connection on the Site and limiting access to the email account that receives your messages. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. For example, email does not encrypt messages by default, so please avoid including sensitive information in them.
You can email us at hello@senseandmachine.com to:
We will respond within a reasonable time and, where applicable, within the period required by law. First, we may need to verify your identity. However, we cannot delete records that the law requires us to keep for legal, tax, or security purposes.
Depending on where you live, you may have additional rights under local law, such as the right to object to or restrict certain processing, to receive your information in a portable format, or to lodge a complaint with your local data protection authority. We honor these rights where they apply to us.
We operate the Site from the United States. If you visit from another country, we will transfer, store, and process your information in the United States and in other countries where our service providers operate. These countries may have data protection laws different from those where you live.
The Site does not target children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, please contact us and we will delete it.
The Site may link to other websites, including the websites of payment services and artists. Because we do not control those sites, we are not responsible for their privacy practices or content, so we encourage you to read their privacy policies.
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page. As a result, your continued use of the Site after a change means you accept the updated policy.
If you have questions about this policy or want to exercise your rights, contact us at:
Sense + Machine
Email: hello@senseandmachine.com
Website: senseandmachine.com
